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Privacy Policy

Last Updated March 18, 2026

Ask Cliff ("Ask Cliff," "we," "us," or "our") respects your privacy and is committed to protecting the information we collect from or about you. This Privacy Policy explains how we collect, use, disclose, and safeguard Personal Data when you use our website, AI-powered features, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy should be read together with our Terms of Service.

1. Personal Data We Collect

We collect personal data relating to you ("Personal Data") as follows:

A. Personal Data You Provide

Account Information
  • Name
  • Email address
  • Login credentials (if applicable)
  • Purchase and transaction history
Payment Information
  • Payments are processed by third-party payment processors (such as Shopify and Stripe).
  • We do not store full payment card numbers.
AI Interaction Data
  • Text you submit to the AI interface ("Input")
  • AI-generated responses ("Output")
  • Together, Input and Output may be treated as AI Interaction Data
Community Content
  • Posts, comments, or messages shared in our paid private community (e.g., private Facebook group)
Communications
  • Information you provide when contacting us (emails, support messages)
Other Information You Provide
  • Information voluntarily submitted via surveys, forms, or other interactions

Important: Please do not submit sensitive personal information (financial, medical, legal, or confidential data) through the AI interface or community.

B. Personal Data Collected Automatically (Technical & Tracking Information)

When you visit or interact with the Services, we may automatically collect:

Log Data
  • IP address
  • Browser type and settings
  • Date and time of access
  • Referring and exit URLs
  • Error logs and diagnostics
Usage Data
  • Pages viewed and features used
  • Clicks, scrolls, and navigation behavior
  • Time spent on pages
  • Session identifiers and engagement metrics
Device Information
  • Device type, operating system, browser version
  • Device identifiers where available
Location Information
  • Approximate geographic location (city/state) inferred from IP address for security and analytics
Cookies, Pixels, and Similar Technologies

We use cookies, pixels, tags, and similar technologies to:

  • Enable core site functionality
  • Measure performance and engagement
  • Improve user experience
  • Support analytics and advertising measurement

You can control cookies through your browser settings. Disabling cookies may affect certain features.

C. Information from Other Sources

We may receive information from trusted partners (such as fraud prevention or security providers) to help protect the Services and users.

2. How We Use Personal Data

We use Personal Data to:

  • Provide, operate, and maintain the Services
  • Deliver digital products, AI features, and community access
  • Process payments and transactions
  • Communicate with you (transactional emails, newsletters you opt into)
  • Improve and develop features and content
  • Conduct analytics and research
  • Detect, prevent, and address fraud, misuse, or security issues
  • Enforce our Terms, Community Guidelines, and policies
  • Comply with legal obligations and protect rights and safety

De-identified and Aggregated Data

We may de-identify or aggregate Personal Data so it no longer identifies you and use it for analytics, research, and service improvement. We do not attempt to re-identify such data unless required by law.

AI Accuracy Notice: AI-generated content may be inaccurate or incomplete and should not be relied upon as a sole source of truth.

3. AI Features and AI-Related Data

Ask Cliff provides an interactive AI-powered interface for educational and informational purposes only.

A. AI Data Collected

  • Prompts/questions you submit
  • AI-generated responses
  • Interaction metadata (timestamps, session identifiers, usage patterns)

B. Use of AI Data

AI Interaction Data may be used to:

  • Provide AI responses
  • Maintain and troubleshoot Services
  • Improve safety, reliability, and educational quality
  • Monitor for abuse or policy violations

We do not use AI Interaction Data to make automated decisions that produce legal or similarly significant effects.

C. AI Providers

AI responses may be generated using third-party AI service providers. Data is processed solely to provide the Services and subject to appropriate safeguards.

We do not allow AI providers to independently market to you and do not use AI interactions to train publicly available AI models unless explicitly disclosed.

D. Retention

AI Interaction Data is retained only as long as reasonably necessary for service delivery, safety, troubleshooting, and legal compliance.

4. Analytics, Measurement, and Advertising

We use analytics and advertising tools to understand usage and improve performance, including:

  • Google Analytics 4 (GA4)
  • Google Tag Manager
  • Meta Pixel

These tools may collect information such as pages visited, interactions, device and browser data, approximate location, and referrer information.

We use this information to:

  • Measure and improve website performance
  • Understand general user behavior
  • Measure advertising effectiveness

We do not use these tools to sell personal data or build unrelated personal profiles.

5. Disclosure of Personal Data

We may disclose Personal Data to:

Service Providers

  • Hosting, analytics, email delivery, payment processing, AI processing, and customer support providers under contractual safeguards

Community Platforms

  • Third-party platforms (e.g., Facebook) used for private communities, subject to their own policies

Business Transfers

  • Successors or affiliates in connection with mergers, acquisitions, or asset sales

Legal and Safety Purposes

  • When required by law or to protect rights, safety, and security

Affiliates

  • Entities under common control with Ask Cliff, consistent with this Policy

6. Data Retention

We retain Personal Data only as long as necessary to:

  • Provide the Services
  • Meet legal, accounting, or compliance requirements
  • Resolve disputes and enforce agreements

Retention depends on purpose, sensitivity, risk, and legal obligations. Data is securely deleted or de-identified when no longer needed.

7. Your Privacy Rights

Depending on where you live, you may have rights to:

  • Access your Personal Data
  • Correct inaccurate data
  • Request deletion
  • Request portability
  • Restrict or object to certain processing

To exercise rights: Email hi[@]askcliff.so with subject "Privacy Request."

We may require identity verification.

8. Do Not Sell or Share My Personal Information

Ask Cliff does not sell Personal Data.

We also do not share Personal Data for cross-context behavioral advertising as those terms are defined under applicable U.S. state privacy laws.

If you have questions about our data practices or wish to exercise opt-out rights where applicable, contact us at hi[@]askcliff.so.

9. Children's Privacy

The Services are intended for adults. We do not knowingly collect Personal Data from children. If you believe a child has provided data, contact us and we will take appropriate action.

10. Security

We use commercially reasonable technical and organizational safeguards to protect Personal Data. However, no system is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last Updated" date. Continued use of the Services constitutes acceptance of the updated policy.

12. Contact Us

For questions or privacy requests: hi[@]askcliff.so and be sure to use "Subject: Privacy Request" in your email.